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Work Rules!: Insights From Inside Google That Will Transform How You Live And Lead
From the visionary head of Google's innovative People Operations comes a groundbreaking inquiry into the philosophy of work-and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed.
"We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing." So says Laszlo Bock, head of People Operations at the company that transformed how the world interacts with knowledge.
This insight is the heart of WORK RULES!, a compelling and surprisingly playful manifesto that offers lessons including:
Take away managers' power over employees
Learn from your best employees-and your worst
Hire only people who are smarter than you are, no matter how long it takes to find them
Pay unfairly (it's more fair!)
Don't trust your gut: Use data to predict and shape the future
Default to open-be transparent and welcome feedback
If you're comfortable with the amount of freedom you've given your employees, you haven't gone far enough.
Drawing on the latest research in behavioral economics and a profound grasp of human psychology, WORK RULES! also provides teaching examples from a range of industries-including lauded companies that happen to be hideous places to work and little-known companies that achieve spectacular results by valuing and listening to their employees. Bock takes us inside one of history's most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling 15 years of intensive worker R&D into principles that are easy to put into action, whether you're a team of one or a team of thousands.
WORK RULES! shows how to strike a balance between creativity and structure, leading to success you can measure in quality of life as well as market share. Read it to build a better company from within rather than from above; read it to reawaken your joy in what you do.
Machine generated contents note: Building the perfect Google resume, in retrospect
Why Google's Rules Will Work for You
The surprising (and surprisingly successful) places that work just as we do
1.Becoming a Founder
Just as Larry and Sergey laid the foundation for how Google treats its people, you can lay the foundation for how your team works and lives
2."Culture Eats Strategy for Breakfast"
If you give people freedom, they will amaze you
3.Lake Wobegon, Where All the New Hires Are Above Average
Why hiring is the single most important people activity in any organization
4.Searching for the Best
The evolution of Google's "self-replicating talent machine"
5.Don't Trust Your Gut
Why our instincts keep us from being good interviewers, and what you can do to hire better
6.Let the Inmates Run the Asylum
Take power from your managers and trust your people to run things
Contents note continued: 7.Why Everyone Hates Performance Management, and What We Decided to Do About It
Improve performance by focusing on personal growth instead of ratings and rewards
8.The Two Tails
The biggest opportunities lie in your absolute worst and best employees
9.Building a Learning Institution
Your best teachers already work for you....Let them teach!
10.Pay Unfairly
Why it's okay to pay two people in the same job completely different amounts
11.The Best Things in Life Are Free (or Almost Free)
Most of Google's people programs can be duplicated by anyone
12.Nudge ...a Lot
Small signals can cause large changes in behavior. How one email can improve productivity by 25 percent
13.It's Not All Rainbows and Unicorns
Google's biggest people mistakes and what you can do to avoid them
14.What You Can Do Starting Tomorrow
Ten steps to transform your team and your workplace
Contents note continued: Afterword for HR Geeks Only: Building the World's First People Operations Team
The blueprint for a new kind of HR.
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