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Soft System Methodology in Action
The book is written in the belief that neither theory nor practice should dominate the other. This is a cogent issue for the systems movement, which is a field very prone to rather vapid theorizing of a broadly holistic kind. Theory which is not tested out in practice is sterile. Equally, practice which is not about the ideas upon which it is based will abandon the chance to learn its way steadily to better ways of taking action. Thus, theory must be tested out in practice; and practice is the best source of theory. In the best possible situation the two create each other in a cyclic process in which neither is dominant but each is the source of the other. This book recounts some experiences of trying to round that cycle, and it is written out of a number of experiences in organizations of different kinds, in both public and private sectors.
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