New Public Sector Marketing examines the relationship between public sector institutions and their markets. It discusses how the public sector needs to understand fully the requirements and motives…
Sebagian bab yang ada di dalam buku ini adalah policy paper yang ditulis untuk pemerintah dan lembaga donor untuk mendorong percepatan reformasi sektor publik terutama terkait dengan pembaruan dese…
Lahirnya UU No. 25/2009 tentang Pelayanan Publik merupakan langkah dan harapan besar akan terwujudnya pelayanan publik berkualitas. Pelayanan yang berkualitas tentu saja pelayanan yang dapat member…
Transformational Public Policy examines how governments can more effectively handle uncertainty and risk in an uncertain and changing world. Unpredictable and changing circumstances often bring nas…
Global politics have been transformed by revolution and reformation in the last two decades. As political systems crashed or teetered precariously and entire governments and national boundaries dis…
Upaya untuk mengubah wajah birokrasi pada tataran teoritis terbaru adalah menggunakan teori governance. Teori ini mencoba menjelaskan secara makro proses-proses perubahan dalam kepemerintahan krisi…
Managing and planning for Developing Performance is essential for individuals and teams to achieve their goals and contribute to the strategic priorities of the organisation. Used effectively, the …
This module provides an outline of the “merit system”, as it applies to many classified employees in California school districts . It describes how to make the merit system work for you by exp…
In this report, House of Commons, Public Administration Select Committee focus on the relationship between ministers and officials, in which tensions have become more and more evident. This has bee…
The book’s ten sections and forty chapters provide a broad, comprehensive perspective on the field of public policy analysis. The book covers the historical development of policy analysis, its ro…
This book series is part of a nine-country collaborative research program entitled “Religion, Public Policy and Social Transformation in Southeast Asia” (2013-2016), which involves Indonesia, S…
"An Introduction to Australian Public Policy: Theory and Practice" is the first book to comprehensively address both the theoretical and the practical aspects of policy making in Australia. Wr…
One of the most valuable guides for any would-be reformer is knowing what has, and has not, worked in the past. This has been one of the themes of much of the Institute for Government’s work over…
Governments and international organizations increasingly use public-private partnerships to deliver essential public goods. This book presents a new model of accountability which ensures that these…